If your account is subject to disconnect or has been disconnected for non-payment, you will need to come in to the office located at 580 Laird Ave. S.E. to make your payment. No online payments are accepted for terminated or disconnected services. Additional reconnection fees may apply if you have been disconnected.

Customers may pay online, or over the phone by calling 1 (888) 552-4693.

Customers should be ready with:

• The 13 character alpha-numeric account number (located on your billing statement)
• The balance owed on your bill
• Your credit card

Please note: Paymentus charges a fee to use their service. The fee covers payment handling and processing charges.

The Income Tax Department offers two ways of filing your personal City income tax online: EFiling through Municipal Income Tax Solutions or paying by credit card through Official Payments.

You may file electronically, or "EFile," in the following situations. Please note that you may have to mail a hard copy of your income tax return as discussed below:

• You are reporting income from a W2 that shows Warren tax withheld, no Warren tax withheld, or if you have 1099 income. You are not required to mail a hard copy of your return.
• You are reporting income from a W2 and tax is being withheld for a city other than Warren. However, you are required to mail copies of all W2's.
• You may Efile if you have income reported on any Federal Schedule such as C, E, K-1, 1099. You are required to mail in the return and all applicable schedules.

An EFile instruction sheet is provided for your convenience.

Navigate to "Local Payments" and use Jurisdiction Code 4584 to begin this process. You may also call 1-800-2PAY-TAX. 

Please note that Official Payments charges a nominal fee for this service. The following cards are accepted: American Express, Discover, Mastercard, and Visa.